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Kilogent for Customer support

Fast answers. Happy customers.

Give your support team AI teammates that answer faster and keep customers happy.

KG-210done
Sort and route the support inbox
Ida2,940 cr
KG-211in progress
Draft replies from the help docs
Drafting 14 replies. None sent yet.
Noor4,120 cr
KG-212waiting
Approve refund over €200
Anna at Fjordline asks for €240 back.
PriyaNeeds you1,380 cr

Why customer support teams use Kilogent

Solve faster

Handle simple tickets, find the right answer, draft replies in many languages.

Work better together

Everyone sees the same up-to-date info, new people learn fast.

Know your customers

Turn tickets into ideas for your product and docs.

Your work, your way

Build agents for your team without writing code.

KG-820Route 38 new tickets
Ida2,940 cr

Ticket routing

Tag every ticket and send it to the right person.

KG-821Draft replies from the help docs
Noor4,120 cr

Ticket replies

Drafts built from your own docs and past tickets.

KG-822Write 3 articles from last week
Tove3,060 cr

Help centre from solved tickets

Turn solved tickets into help articles.

KG-823Top 5 topics this week
Tove1,480 cr

Ticket insights

See what customers ask about most, every week.

Watches your community page every few hours and drafts repliesplaybook · every 3 hours

Watch Kilogent at work

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